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IDProjectCategoryView StatusDate SubmittedLast Update
0000863T99X171.00 SKB EagleSW Issuepublic2020-07-27 13:542021-12-23 17:23
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionnot fixable 
Summary0000863: [BFX-AT100][BTVQ-13693] Disconnect music sound on btv audio channel (ch311)
Descriptionhi kerwin
we receive some issue during UHD4 BMT.

[Reproduce Step]
go into ch 311.

[result]
often disconnect music sound . ( disconnected phenomenon didn't continue and Be disconnected a little time and be played.)

[fw version]
v17.520.4.

please see a log at 7.22 17:47~17:51.
it happen a several time about this issue from 16:00 pm.

please let me know which company is an owner . please see a log.
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(ALTech) Jason Park

2020-07-27 13:54

developer  

main_log_17_47_1751.log (25,031,203 bytes)

(SW) Kerwin Chen

2020-07-28 08:44

developer   ~0003871

Hi Jason,

In the log file, there are messages about bad decoding.
But I am not sure the reason.
TVStorm should have more information about it because Player also receives "PLAY_INFO_PLAY_BAD_DECODING" event.
I think you can check with TVStorm's comment first.
Thanks !

=====================
.....
TVSPlayerImpl: PLAY_INFO_PLAY_BAD_DECODING
.....
RendererPolicyBase_0: audio early than xxxx.xx ms, mediaUs:xxxxx.xxxxxx
.....

(ALTech) Jason Park

2020-09-03 11:37

developer   ~0004210

hi all

tvstorm don't work anything about this issue. if report it from SKB again, I will reopen it.

Thanks

Issue History

Date Modified Username Field Change
2020-07-27 13:54 (ALTech) Jason Park New Issue
2020-07-27 13:54 (ALTech) Jason Park Status new => assigned
2020-07-27 13:54 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-07-27 13:54 (ALTech) Jason Park File Added: main_log_17_47_1751.log
2020-07-28 08:44 (SW) Kerwin Chen Note Added: 0003871
2020-09-03 11:37 (ALTech) Jason Park Note Added: 0004210
2020-09-03 11:39 (ALTech) Jason Park Status assigned => resolved
2020-09-03 11:39 (ALTech) Jason Park Resolution open => not fixable
2021-12-23 17:23 (SW) Jacky Chiang Status resolved => closed